New changes in WA legislation now mean that Tenants can apply for their bonds to be disposed…
The recent WA rental reforms are shifting how bond disposals are handled, and they’re putting pressure on Property Managers to be faster, clearer, and more accountable.
Under the updated process outlined by the Department of Local Government, Industry Regulation and Safety (LGIRS), tenants can now initiate bond disposals themselves, not just the managing agent.
Important Deadlines All Parties Should Know
Final Inspection
The Property Manager has 14 days to complete an inspection of the property at the end of tenancy and provide a copy to the tenant. Ref - Section 27c(4) - RTA 1987
Bond Disposal Application
Tenants can now lodge an application to have their bond disposed; this should only be done once the Final Inspection has been completed.
Response to Application
The agent will have 14 days to respond to the application. If agreed, the bond will be paid out.
Dispute or No Response
If no response in the 14 days or if the application is disputed, the application is referred to the commissioner for determination.
Evidence Submission
All parties have 10 days to submit their evidence to the commissioner, and a decision will be made.
Option to Appeal
If the tenant/agent wishes to appeal the commissioner's decision, they have 7 days to do so, otherwise the bond will be paid out as per the commissioner's determination.
The Reality: This Will Expose Poor Processes
The changes aren’t creating pressure; they’re highlighting what was already broken.
Inconsistent documentation
Reactive maintenance handling
Lack of ownership
Poor communication
Great Property Managers, will:
Work with tenants to ensure the property is maintained during the tenancy, and not just at the end.
Have high resolution photo evidence throughout the tenancy to protect both tenants and owners. Agencies with outdated processes and software will struggle to meet deadlines and expectations.
Maintain strong trade relationships to ensure fast repairs, substantiated claims, with itemised invoices and clear scopes of work.
Ensure quality reporting, clearly outlining new damages, wear and tear or pre-existing items with professional and structured language.
What This Means for Investors
For Investors, this isn’t about navigating legislation; it’s about choosing a Property Manager who can execute within it. Outcomes at the end of a tenancy are shaped by positive relationships, proactive management, and decision-making throughout the entire lease.
Strong processes, clear communication and timely action reduce risk, protect your assets and support better outcomes between you and your tenants.
As the Perth market continues to evolve, so do the expectations placed on Property Managers. Those who prioritise relationships, accountability, and evidence-based practices will consistently deliver stronger results.
Read the full update from LGIRS here:
About The Author
Lauren Thumwood – Director/Licensee, L Residential
Lauren Thumwood is a Property Management specialist with over 13 Years industry experience operating at Senior leadership levels within the Perth Residential Rental Market. Having led and optimised large rent rolls, Lauren is known for her structured, performance-driven approach focusing on efficiency, compliance, and measurable portfolio outcomes.
As the Director of L Residential, Lauren brings a unique perspective as both a property professional and investor, combining strategic oversight with hands-on experience in leasing, tenancy management, and asset performance. Her approach is built on transparency, accountability, and proactive management, ensuring clients are not only informed, but positioned to make confident, data-backed decisions.
Lauren founded L Residential to redefine the investor experience, delivering one point of contact, consistent communication, detailed reporting, and a clear strategy focused on performance, risk management, and long-term asset protection.